TPC-Journal-V3-Issue2
101 The Professional Counselor \Volume 3, Issue 2 of counselors-in-training being stalked by psychologically disturbed clients (MacDonald et al., 2010). These potential boundary consequences are assertions, though, and merit the need for further research. Some have argued that Facebook boundary crossings could be therapeutic and appropriate under the right circumstances. Taylor et al. (2010) asserted that younger clients and professional counselors may believe that the use of SNS is an appropriate method of communication or even a therapeutic tool. The millennial generation and perhaps even the current zeitgeist values transparency more than ever before (as seen on television shows such as Oprah or Dr. Phil), which intentionally blurs the boundaries between personal and professional roles in the interest of a more authentic relationship (Zur, Williams, Lehavot, & Knapp, 2009). Birky and Collins (2011) considered context when using SNS between counselor and client. They suggested that the use of SNS might be appropriate under certain circumstances such as theoretical orientation, length of relationship, and both the client’s and counselor’s culture. Nevertheless, while there might be therapeutically valuable uses of SNS in some cases, the risks of Facebook exposure resulting in negative consequences for both counseling students and clients may be high. Facebook Risks with Admissions and Advising Prospective and current counseling students may not realize their risks of participating on SNS (Harris & Younggren, 2011) with regard to their education and training. Lehavot (2009) published an article exploring the ethical use of doing Internet searches by faculty members in admissions and advising capacities. Many individuals reported a belief that their blogs or what they posted on SNS was private (Lehavot, 2009). However, Lehavot (2009) argued that in some ways, the Internet is seen as a public domain; therefore, providing an informed consent to prospective students or students entering into a counseling program may be a way to ameliorate the perception by students that this information is private. Even with informed consent, there may be complications. Faculty members may risk discovering information that negatively biases them if they conducted Internet searches on problem students. Students may feel betrayed by this course of action, and documentation could be complicated if they would need to be counseled out of the program. Finally, Lehavot (2009) asserted that completing Internet searches may inadvertently be discriminatory because not all students have equal access. In the admissions process, for instance, one student may have significant positive information on the Internet, while another does not because of lack of resources, despite having similar accomplishments. In contrast, one student may have made a poor judgment in which a photo was taken and subsequently posted online unbeknownst to him or her, while another student may not have had the misfortune of a photo being posted despite making the same poor decisions. Prospective and current students may not consider how much information could be available to faculty or others when using SNS, which could be problematic. More research is needed to assess the desire of counselor education programs seeking to utilize Internet searches for admissions and advising and how this might impact the admissions and advising process. Recommendations To recommend that one avoid the use of Facebook or SNS in general would certainly eliminate any ethical hazards of boundary crossings in counseling, supervision and counselor education. However, this solution is unrealistic, if not impossible. SNS are increasingly becoming embedded in the culture as a way to connect with others, both near and far (Reith, 2005). Therefore, the counseling field should aspire to identify methods to reduce rather than eliminate risks associated with using Facebook. Since the Internet is an integral part of students’ and faculty members’ lives, discussing the impact of using Facebook or other SNS is imperative (Lehavot, 2009). Students should be informed as soon as they begin the program about how social networking culture tends to blur personal, social and professional boundaries. Consequently, counseling students should be made aware of the impact that using Facebook could have on socializing with each other and on the development of professional behavior, especially as they begin seeing clients. Students also can be advised to do
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