TPC-Journal-V4-Issue5

The Professional Counselor \Volume 4, Issue 5 527 approachability, understanding, advocacy, promptness, ability, reliability, availability and overall effectiveness in providing counseling services. This finding is not surprising, considering that students who have had personal contact with the school counselors might have a better understanding of the role of school counselors and the services they provide, and therefore are more likely to give a higher rating of school counseling services. In a study conducted in Turkey, Yüksel-Şahin (2008) also found that the factor of whether students had met with school counselors was a significant predictor of students’ evaluations of counseling guidance service. Similarly, gender differences were expected in students’ rating of school counselors. The results show significantly higher ratings from female students than male students of school counselors’ availability. From the descriptive results of this study, one can see that female students reported more contact with school counselors than male students did; this finding might help explain female students’ higher rating of school counselors’ availability. Finally, an interaction effect was found in students’ ratings of the effectiveness of their counselors in the 2 × 2 between-subjects ANOVA based on gender and whether or not students seek counseling services. In a 2009 study, Hou, Zhou, and Ma examined high school and university students’ expectations of counseling in China. Results of their study showed that female students had significantly higher scores than males in terms of their own openness and counselors’ acceptance. Meanwhile, the researchers also found that students who did not have counseling experience had significantly lower scores on their motivation compared to their counterparts. These trends continued in the current study, which further supports the idea that students’ previous counseling experiences and gender relate closely to their expectations and perceptions of counselors and counseling services in general. As a developing profession facing a huge student population, school counselors in China are doing a more than adequate job with limited resources. In the current study, most high school students reported seeking counseling services from their school counselors more than once, and they reported having generally positive experiences in counseling. Meanwhile, these students also had positive perceptions of their school counselors’ services; however, they reported the need for more vocational guidance or more knowledge of achievement tests from their counselors. An interaction effect was found in students’ perceptions of school counseling services based on students’ gender and whether they had met with school counselors before. Implications This study contributes to the literature by filling a research gap in Chinese students’ utilization and perceptions of school counseling. This line of inquiry is very important for the future development of the school counseling profession in China in that it provides implications for researchers and school counseling practitioners, as well as counselor educators. Future researchers could further investigate factors that might predict students’ utilization of school counseling services and what students need the most from counseling. More efforts need to be made in both conducting empirical research in the school counseling field and in exploring ways to improve the profession that will suit China’s cultural and social situations (Jiang, 2005; Thomason & Qiong, 2008). Moreover, the findings from this research are informative for school counseling practitioners in China. Chinese school counselors may want to self-evaluate their services and seek further training and education to improve their services in the areas that students rated lower. School counselors also could explore ways to make their services more accessible for students. Finally, the results of this research can be beneficial for counselor educators, who could contribute to improving the quality of school counselors’ training and education by providing opportunities for supervision, practice and professional development courses targeting the knowledge and skills that school counselors need most.