TPC-Journal-V4-Issue5
The Professional Counselor \Volume 4, Issue 5 435 (see Baron & Kenny, 1986) to arrive at a model for each measure of burnout including only the meaningful moderators. It appears that meeting AYP and caseload can moderate the effect of noncounselor duties as they relate to exhaustion. Caseload also can moderate the effects on noncounselor duties as they relate to incompetence, devaluing clients and deterioration in personal life. However, even though adding the moderation of the SCARS Fair Share Activities (SFSA) by caseload increased the prediction of devaluing clients, the whole model was still not significant ( R 2 = .04). Therefore, we will not discuss this measure of burnout further; the remaining moderations, as indicated in Table 3, will be discussed in turn. Table 3 Moderation Tests Burnout measure ΔR 2 Exhaustion Incompetence Negative work environment Devaluing client Deterioration in personal life SFSA*AYP .01** SAA*AYP .01* SCA*caseload 1 .03*** .02*** .02*** SFSA*caseload 1 .01** .02*** .01** Note. Values in the table represent the change in R 2 as a function of adding each moderator, in turn, to the main effects model (i.e., full model in Table 2). Only significant values are reported. 1 Caseload was dummy coded, so two moderation terms were actually created—one for each dummy code. The ΔR 2 values result from adding both terms. N = 206. * p < .05; ** p < .01; *** p < .001. Exhaustion: Adequate Yearly Progress × noncounselor duties. Whether or not a school made AYP moderated the effect of assignment of both fair share and administrative duties. Assignment of these duties related to increased exhaustion among counselors at schools that made AYP (SFSA, r [152] = .27, p < .001; SCARS Administrative Activities (SAA), r [155] = .18, p = .026), but not at schools that did not make AYP (SFSA, r [64] = .01, p = .92; SAA, r [67] = .07, p = .56). As revealed in Figure 1, exhaustion remained high among those at schools that did not make AYP, regardless of fair share and administrative duties. However, at schools that did make AYP, exhaustion was lower when assignment of fair share and administrative duties was lower. Exhaustion seemed to be central in how school counselors related their experience of burnout. The overwhelming majority of school counselors qualitatively described the meaning of burnout in terminology and symptoms congruent with emotional exhaustion. Participants described burnout in terms of feeling tired (27), overwhelmed (27), stressed (27), exhausted (23), lacking energy (22), becoming emotionally drained (16), and unable to cope and respond to daily demands (10). One participant characterized burnout as “reaching the bottom of psychological energy,” while another one added that burnout is “being unable to complete my duties of caring for and assisting my students because I am exhausted, stressed, or completely overwhelmed.” Exhaustion: Caseload × noncounselor duties. Assignment of clerical and fair share noncounseling duties differentially predicted exhaustion depending on caseload. Interestingly, the greatest variability and strongest relationships were at large caseloads (from 251–400; SCARS Clerical Activities (SCA), r [74] = .50, p < .001; SFSA, r [73] = .39, p < .001). In both cases, the lowest levels of exhaustion were seen for those with the fewest noncounseling duties.
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