TPC Journal-Vol 9- Issue 2-Full-Issue

128 The Professional Counselor | Volume 9, Issue 2 According to the developer of the instrument, despite the overall strength of the other SCARS subscales, this subscale demonstrates low reliability (Scarborough 2005). It also does not measure the complex and varied external demands that school counselors experience from multiple stakeholders (Adelman & Taylor, 2002; Baker & Gerler, 2004; Culbreth et al., 2005; Falls & Nichter, 2007; Herlihy, Gray, & McCollum, 2002; Holman & Grubbs, 2018; House & Hayes, 2002). Therefore, in order to measure this construct for the current study, we sought to find another instrument that might measure these non-counseling duties commonly assigned to school counselors. After we discuss the other variables identified as potentially contributing to SCBO, we will discuss a different instrument for operationalizing non-counseling duties. Role conflict. Role conflict occurs when school counselors experience multiple external demands from a variety of stakeholders (i.e., administrators, parents, teachers, and students). They report feeling so overwhelmed with attempting to meet all of these externally imposed expectations that they have trouble actually following the ASCA model (Falls & Nichter, 2007; Holman & Grubbs, 2018). As a result, school counselors experience job stress from competing externally imposed demands, each exerting pressure on school counselors’ limited time and resources. Control Over School Counselor Tasks and Time Conflicting external demands can become even more challenging when school counselors believe they do not have the ability to choose which tasks to prioritize or how much time to spend on different tasks. This can occur because building administrators insist the school counselor rigidly adhere to only those tasks the administrator believes are important, many of which may be contrary to the ASCA National Model (Falls & Nichter, 2007). Alternatively, school counselors may experience pressure from a building administrator who prioritizes some activities and a director of guidance who prioritizes completely different activities. School counselors may believe they cannot address student needs or conduct needs-based programming because there simply is not enough time to do so. School counselor job stress research indicated that the level of control counselors experience over how they spend their time might affect their level of job stress (Lee, Cho, Kissinger, & Ogle, 2010). Therefore, this is another potential variable we need to explore in relationship to SCBO. Coworker Support and Supervision for School Counselors The SCBO literature identifies two additional related variables, coworker support (Bardhoshi et al., 2014; Gunduz, 2012; Holman & Grubbs, 2018; Lambie, 2007; Thomas, 2011) and supervisory support (Bardhoshi et al. 2014; Holman & Grubbs, 2018; Moyer, 2011; Thomas, 2011), as potentially affecting the development of SCBO. Coworker support refers to the quality of relationships school counselors have with their fellow counselors, teachers, and administrators. Supervisory support refers to either the school counselor’s administrative supervisor or a clinical supervisor, which varies from school to school and district to district. Some school counselors have only a building administrator with little other supervisory support, while others have fellow counselors, perhaps even senior school counselors, whom they rely on for clinical supervision. Some districts have directors of guidance who act as school counselor supervisors. Regardless of how support structures are manifest in schools, the support variable, including both perceived support from colleagues and supervisory support, needs to be explored in relationship to SCBO. Methods We first obtained Institutional Review Board approval. Our research question was: What is the relationship of external demands on time, perceived control over work duties, and colleague and

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