480 The Professional Counselor | Volume 10, Issue 4 in the class act differently,” and, “if there is live evaluation” contained in a CETI course, “including guided reflection and time to process feedback, then video isn’t necessary.” This is an interesting finding given that many of the participants were trained in counseling programs that used video work samples as the basis for supervision feedback related to counseling skills development. Factor C: The Empathic Instructor Factor C represented a preference for instructor qualities and intentional communication (i.e., delivery) more so than design issues (Factor A) or future faculty preparation (Factor B). For instance, Factor C participants believed that instructors of CETI courses should be passionate about teaching (Item 30, +4), compared to -1 and 2 for Factors A and B, respectively. As one student put it, “I feel as though passion fuels everything else in the course: effort, preparation, and availability of the instructor. Passion is everything.” According to Factor C, CETI instructors should be approachable (Item 32, +4), model and demonstrate how to provide feedback for future student encounters (Item 26, +3), and check in often with students to determine their level of understanding (Item 21, +3). However, when designing, delivering, and evaluating CETI courses, Factor C participants highlighted the developmental level (Item 25, +2) and cultural differences (Item 38, +4) of students, which contrasts with Factors A and B. Factor C simply placed higher importance on these items compared to the other factors. Factor C was also distinguished by what is not essential for a CETI course, such as planning for a teaching experience (Item 35, -1), processing fellow classmates’ teaching experiences (Item 29, -3), and being able to design evaluations of teaching and learning (Item 48, -4), which, as one participant stated, are “usually dictated by the institution where you are employed.” Factor C placed less emphasis on specific feedback (i.e., content-oriented) instructors provide to students on their teaching (Item 42, -1) in favor of the instructor’s approachability. As one participant described, “There is not growth without feedback . . . if the instructor is approachable then the student will feel as if they can approach the instructor with any concerns, including any items on this Q sample.” Given the preference for instructor qualities and communication, the authors have named Factor C The Empathic Instructor. Consensus Despite the distinguishing perspectives contained in each individual factor, significant areas of consensus existed among factors with respect to particular Q sample items. For example, Factors A, B, and C believed that designing a syllabus is an important aspect of a CETI course (Item 39; +3, +3, and +2, respectively). All three factors commonly acknowledged that CETI course instructors ought to consider the pedagogy used for course delivery (Item 10; 0, +1, and +1, respectively), and that CETI courses should prepare doctoral students for teaching internships (Item 22; 0, +1, 0). CETI courses should address classroom management issues as well (Item 18; +2, +1, and 0, respectively). Finally, CETI courses should contain intentional student engagement efforts (Item 3; +2, +1, and +2) with regular and relevant discussions (Item 8; +1, +3, and +2, respectively). Consensus among factors also existed around the non-essential elements of a CETI course. Specifically, all three factors expressed that midterm (Item 16; -3, -3, and -2, respectively) and final course exams (Item 19; -3, -4, and -3, respectively) were not essential components of a CETI course. One male participant summarized this point: “I think students’ progress can be evaluated by exploring what students think they learn, how much insight they gain, and how they plan to apply what they learn in the class, rather than using exams or pre/post-tests.” Similarly, another female participant cited, “Exams will not show progress in teaching skills. You need real life experiences and discussion.” Overall, participants across factors believed that exams promote memorization of content more so than the fair and commensurate evaluation of teaching knowledge and skills. In other words, they believed that CETI courses should be more experiential in nature.